Shipping Policies
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General Policies
Pricing: Pricing is subject to change and will be reviewed prior to shipping.
You will be notified of any price changes before your order is processed.
Delivery: Hammond Electronics Inc. will deliver merchandise to you
via FedEx Ground, FOB shipping point. Freight charges are prepaid and added to the
total of your order. We will strive to meet all requests for special shipping
methods or alternate carriers. All orders for material that we have in stock
will be shipped the same day provided the order is placed before 3:00 P.M.
EST.
Returns: Should you have any questions concerning your shipment, please
contact your local
Hammond branch within 5 days of receipt of your material. Prior
authorization in the form of an RMA (Return Material Authorization) number
must be obtained to return any item. Returned material may be subject
to a re-stocking charge. Orders for non-standard or specially ordered material
may be considered non-cancelable and non-returnable.
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Damaged Shipments
Merchandise is carefully packaged in compliance with carrier requirements.
Visible shipment loss or damage claims must be made with the carrier, by the
customer, at the time of delivery. The customer must note the problem on the
freight bill, or carrier's receipt, and have the carriers agent sign the
document. Concealed loss or damage claims must be made by the customer, to the
carrier by, requesting an inspection and filing a claim with the carrier.
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COD Shipments: With customer authorization we can ship on a COD basis
within the continental United States. The minimum order for COD shipments is
$50.00. Company checks are accepted within specified limits for customers
rated in Dun & Bradstreet or customers supplying a bank reference.
Cash In Advance: Orders for products that are considered non-cancelable
and non-returnable must be paid for at the time the order is placed unless
prior approval has been given or open account terms arranged. Non stock
products shipped COD will be considered non cancelable and non returnable.
(Prepayment required)
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Warranty
Since we do not control the use or application of the products we sell, there
are no express warranties extended beyond the descriptions contained herein. We
are not responsible for any consequential or indirect damages resulting from the
application and use of these products. Since we only distribute products
manufactured by others, we expressly limit our liability to any guarantees
extended by the manufacturer which are passed through to the customer.
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